Managing your MPF

With an array of information and services at your fingertips, MPF management couldn't be easier.

Check your MPF account balances and other information online

Online banking allows you to check your MPF account balances and contribution history, and change your investment allocation.

If you're an existing online banking user, you can log on and access your MPF account.

Summary of individual constituent funds' performances in HSBC MPF schemes.

Information on investment objectives, portfolio allocation and holdings, and commentary on market conditions for each constituent fund.

The statement includes a detailed summary of account movements for the scheme financial year, and from the first day you joined.

MPF/ORSO hotlines

MPF member hotline: +852 3128 0128

MPF employer hotline: +852 2583 8033

ORSO services hotline: +852 2288 6655

 

Our MPF member hotline is a 24-hour interactive voice response system that helps members manage their MPF accounts.

 

MPF benefits projection calculator

Look ahead at your MPF benefits up to the time you turn 65.

 

Benefits Projection Calculator for Employees

Find your nearest branch offering an MPF drop-in box and MPF services.

Monitor and manage your MPF

You can monitor and manage your MPF account at any time through:

  • Our MPF website
  • Online and mobile banking
  • Our MPF member hotline on +852 3128 0128
  • Our ATM service
  • Our branch network
  • Enrolment videos
  • Quarterly Fund Fact Sheet
  • Monthly Fund Performance Summary

 

Managing your MPF account through online banking is easy. You can check your MPF account balances and contribution history for the last 18 months, and change your investment allocation whenever you want.

If you're a registered online banking user, you can automatically access your MPF account information provided you use the same identification numbers, namely your HKID or passport number, for your MPF account and your bank or credit card account.

Instant access to the information you need regarding your MPF account: 

Ways to check MPF account information
 

HSBC Internet Banking
(for personal customers)

MPF member hotline

+852 3128 0128

HSBC and Hang Seng Bank ATMs
Consolidated bank statement1
Latest contribution
      N/A
Total account balance
       
Account balance by employer or by fund
    N/A
 
(by account)
Latest unit prices of funds
    N/A
N/A
Fund information
  N/A N/A
N/A
Change of investment allocation
    N/A
N/A
Changing online banking password or MPF phone PIN
Changing online password
Changing MPF phone PIN
N/A
N/A
Forms
Commonly used forms
N/A N/A
N/A
Ways to check MPF account information
  Latest contribution

HSBC Internet Banking
(for personal customers)

 

MPF member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
 
Consolidated bank statement1
N/A
  Total account balance

HSBC Internet Banking
(for personal customers)

 

MPF member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
 
Consolidated bank statement1
 
  Account balance by employer or by fund

HSBC Internet Banking
(for personal customers)

 

MPF member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
 
(by account)
  Latest unit prices of funds

HSBC Internet Banking
(for personal customers)

 

MPF member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
  Fund information

HSBC Internet Banking
(for personal customers)

 

MPF member hotline

+852 3128 0128

N/A
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
  Change of investment allocation

HSBC Internet Banking
(for personal customers)

 

MPF member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
  Changing online banking password or MPF phone PIN

HSBC Internet Banking
(for personal customers)

Changing online password

MPF member hotline

+852 3128 0128

Changing MPF phone PIN
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
  Forms

HSBC Internet Banking
(for personal customers)

Commonly used forms

MPF member hotline

+852 3128 0128

N/A
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A

1 Applicable to HSBC Premier, HSBC Advance or SmartVantage (i.e Personal Integrated) customers. Refer to the 'Mail statement' section in our Member Services Guide for details.

View a demonstration of our online banking services.

Additional information

Important notes

  • The information contained here is for reference only and will be updated without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.
  • Investments involve risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the relevant 'Principal Brochure'.

The Hongkong and Shanghai Banking Corporation Limited is the sponsor and administrator of HSBC MPF schemes.