Check your MPF account balances and other information online

Personal Internet Banking and HSBC HK Mobile Banking allows you to check your MPF account balances and change your investment allocation. In the Personal Internet Banking, you also can check your contribution history.

If you're an existing Personal Internet Banking user, you can log on and access your MPF account by Personal Internet Banking or HSBC HK Mobile Banking.

 
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We provide comprehensive e-Services to help you to manage MPF account easily anytime, anywhere.

 
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Summary of how individual Constituent Fund in HSBC MPF scheme is performing.

 
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A report on the investment objectives, portfolio allocation and holdings, and market commentary for each Constituent Fund.

 

It includes a detailed summary of account movements for the financial year, and from the first day you joined the scheme,

HSBC MPF/ORSO hotlines

HSBC MPF Members Hotline: (852) 3128 0128

HSBC MPF Employer Hotline: (852) 2583 8033

HSBC ORSO Services Hotline: (852) 2288 6655

 

Our member hotline is a 24-hour interactive voice response system allowing members to manage their MPF accounts.

 

Find out if you have saved enough for your retirement.

 

Find the nearest branch offering an MPF drop-in box and services.

Monitor and manage your MPF

With HSBC, you can enjoy the convenience of managing your MPF account through our comprehensive service:

  • Our MPF website
  • Online and mobile banking
  • Our MPF member hotline at +852 3128 0128
  • Our ATM service
  • Our extensive branch network
  • Enrolment video
  • Quarterly Fund Fact Sheet
  • Monthly Fund Performance Summary

 

Managing your MPF account is easy through our online banking services. You can check your MPF account balances and change your investment allocation whenever you want.

If you're a registered online banking user, you can automatically access your MPF account information through Personal Internet Banking or HSBC HK Mobile Banking provided you use the same identification numbers, namely your Hong Kong ID or passport number, for your MPF account and your bank or credit card account.

Instant access to the information you need regarding your MPF account:

Ways to check MPF account information
MPF account information

Online banking

(for personal customers)

HSBC HK Mobile Banking
(for personal customers)

MPF Member hotline

(852) 3128 0128

HSBC and Hang Seng Bank ATMs
Consolidated bank statement1
Latest contribution
 

N/A

 
 
N/A
Total account balance
 
 
 
 
 
Account balance by employer or by fund
 
 
(by account)
 
N/A

 

(by account)

Latest unit prices of funds
 
 
 
N/A
N/A
Fund information
 
 
N/A N/A
N/A
Change of investment allocation
 

(For portfolio rebalance, asset switch and contribution redirection only)
 
(portfolio rebalance and contribution redirection only)
 

(portfolio rebalance and contribution redirection only)
N/A
N/A
Changing online banking password or MPF phone PIN
Changing online password
N/A Changing MPF phone PIN
N/A
N/A
Forms
Commonly used forms
N/A N/A
N/A
N/A
Ways to check MPF account information
MPF account information
Latest contribution

Online banking

(for personal customers)

 
HSBC HK Mobile Banking
(for personal customers)

N/A

MPF Member hotline

(852) 3128 0128

 
HSBC and Hang Seng Bank ATMs
 
Consolidated bank statement1
N/A
MPF account information
Total account balance

Online banking

(for personal customers)

 
HSBC HK Mobile Banking
(for personal customers)
 

MPF Member hotline

(852) 3128 0128

 
HSBC and Hang Seng Bank ATMs
 
Consolidated bank statement1
 
MPF account information
Account balance by employer or by fund

Online banking

(for personal customers)

 
HSBC HK Mobile Banking
(for personal customers)
 
(by account)

MPF Member hotline

(852) 3128 0128

 
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1

 

(by account)

MPF account information
Latest unit prices of funds

Online banking

(for personal customers)

 
HSBC HK Mobile Banking
(for personal customers)
 

MPF Member hotline

(852) 3128 0128

 
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
MPF account information
Fund information

Online banking

(for personal customers)

 
HSBC HK Mobile Banking
(for personal customers)
 

MPF Member hotline

(852) 3128 0128

N/A
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
MPF account information
Change of investment allocation

Online banking

(for personal customers)

 

(For portfolio rebalance, asset switch and contribution redirection only)
HSBC HK Mobile Banking
(for personal customers)
 
(portfolio rebalance and contribution redirection only)

MPF Member hotline

(852) 3128 0128

 

(portfolio rebalance and contribution redirection only)
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
MPF account information
Changing online banking password or MPF phone PIN

Online banking

(for personal customers)

Changing online password
HSBC HK Mobile Banking
(for personal customers)
N/A

MPF Member hotline

(852) 3128 0128

Changing MPF phone PIN
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
MPF account information
Forms

Online banking

(for personal customers)

Commonly used forms
HSBC HK Mobile Banking
(for personal customers)
N/A

MPF Member hotline

(852) 3128 0128

N/A
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A

1 Applicable to HSBC Jade, HSBC Premier, HSBC Advance or Personal Integrated Account customers. Refer to the 'Mail statement' section in our Member Services Guide for details.

View a demonstration of our online banking services.

Additional information

Important notes

  • The information contained here is for reference only and will be updated without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.
  • lnvestment involves risks. Past per performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the MPF Scheme Brochure.