Manage your TVC account online

Personal Internet Banking allows you to check your MPF account balances and contribution history, and change your investment allocation.

If you're an existing online banking user, you can log on and access your MPF account.

 
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We provide comprehensive e-Services to help you to manage MPF account easily anytime, anywhere.

 
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Summary of how individual constituent funds in HSBC MPF scheme is performing.

 
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A report on the investment objectives, portfolio allocation and holdings, and market commentary for each constituent fund.

 

It includes a detailed summary of account movements for the scheme financial year, and from the first day you joined the scheme,

HSBC MPF/ORSO hotlines

HSBC MPF member hotline: +852 3128 0128

HSBC MPF employer hotline: +852 2583 8033

HSBC ORSO services hotline: +852 2288 6655

 

Our member hotline is a 24-hour interactive voice response system allowing members to manage their MPF accounts.

 

Find out if you have saved enough for your retirement.

 

Find the nearest branch offering an MPF drop-in box and services.

Monitor and manage your MPF

With HSBC, you can enjoy the convenience of managing your MPF account through our comprehensive service:

  • Our MPF website
  • Online and mobile banking
  • Our MPF member hotline at +852 3128 0128
  • Our ATM service
  • Our extensive branch network
  • Enrolment video
  • Quarterly Fund Fact Sheet
  • Monthly Fund Performance Summary

Managing your MPF account is easy via online banking. You can check your MPF account balances and contribution history for the last 18 months, and change your investment allocation whenever you want.

If you're a registered online banking user, you can automatically access your MPF account information provided you use the same identification numbers, namely your HKID or passport number, for your MPF account and your bank or credit card account.

Instant access to the information you need regarding your MPF account:

Channels to access MPF account information
  Online banking
(for personal customers)
MPF member hotline
HSBC and Hang Seng
Bank ATMs

Consolidated bank
statement1

Latest contribution
      N/A
Total account balance
       
Account balance by
employer or by fund

    N/A

(by account)

Latest unit prices of funds
    N/A
N/A
Fund information
  N/A N/A
N/A
Change of investment
allocation

    N/A
N/A
Changing online
banking password or
MPF phone PIN

Changing online
password
Changing MPF phone PIN
N/A
N/A
Forms
Commonly used forms
N/A
N/A
N/A
Channels to access MPF account information
  Latest contribution
Online banking
(for personal customers)
 
MPF member hotline
 
HSBC and Hang Seng
Bank ATMs

 
Consolidated bank
statement1

N/A
  Total account balance
Online banking
(for personal customers)
 
MPF member hotline
 
HSBC and Hang Seng
Bank ATMs

 
Consolidated bank
statement1

 
  Account balance by
employer or by fund

Online banking
(for personal customers)
 
MPF member hotline
 
HSBC and Hang Seng
Bank ATMs

N/A
Consolidated bank
statement1


(by account)

  Latest unit prices of funds
Online banking
(for personal customers)
 
MPF member hotline
 
HSBC and Hang Seng
Bank ATMs

N/A
Consolidated bank
statement1

N/A
  Fund information
Online banking
(for personal customers)
 
MPF member hotline
N/A
HSBC and Hang Seng
Bank ATMs

N/A
Consolidated bank
statement1

N/A
  Change of investment
allocation

Online banking
(for personal customers)
 
MPF member hotline
 
HSBC and Hang Seng
Bank ATMs

N/A
Consolidated bank
statement1

N/A
  Changing online
banking password or
MPF phone PIN

Online banking
(for personal customers)
Changing online
password
MPF member hotline
Changing MPF phone PIN
HSBC and Hang Seng
Bank ATMs

N/A
Consolidated bank
statement1

N/A
  Forms
Online banking
(for personal customers)
Commonly used forms
MPF member hotline
N/A
HSBC and Hang Seng
Bank ATMs

N/A
Consolidated bank
statement1

N/A

1Applicable to HSBC Premier, HSBC Advance or Personal Integrated Account customers, and subject to certain circumstances. Refer to the ‘Mail statements' section in the Member Service Guide for details.

View a demonstration of our online banking services.

Additional information

Important notes

  • The information contained here is for reference only and will be updated without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.
  • lnvestments involve risks. Past per performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the 'Principal Brochure'.