Our Maintenance Schedule
To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience.
Non-regular schedule
| Date | Time | Service Affected | |
|---|---|---|---|
| From | To | ||
| 15 Aug 2026 (Sat) |
HKT 00:00 | HKT 00:30 | HSBC Online Banking:
|
| 16 Aug 2026 (Sun) |
HKT 01:45 | HKT 08:00 | HSBC Reward+ Services, continue to discover our exclusive HSBC offers |
| HKT 02:30 | HKT 06:30 | HSBC Express Banking1 | |
| (about 30 minutes) | |||
| HKT 02:30 | HKT 06:30 | Cheque Deposit Machines / Passbook Update Machines | |
| 17 Aug 2026 (Mon) |
HKT 02:30 | HKT 06:30 | HSBC Express Banking1 |
| (about 30 minutes) | |||
| HKT 02:30 | HKT 06:30 | Cheque Deposit Machines / Passbook Update Machines | |
| 23 Aug 2026 (Sun) |
HKT 02:30 | HKT 06:30 | HSBC Express Banking1 |
| (about 30 minutes) | |||
| HKT 02:30 | HKT 06:30 | Cheque Deposit Machines / Passbook Update Machines | |
| 24 Aug 2026 (Mon) |
HKT 02:30 | HKT 06:30 | HSBC Express Banking1 |
| (about 30 minutes) | |||
| HKT 02:30 | HKT 06:30 | Cheque Deposit Machines / Passbook Update Machines | |
| 30 Aug 2026 (Sun) |
HKT 02:30 | HKT 06:30 | HSBC Express Banking1 |
| (about 30 minutes) | |||
| HKT 02:30 | HKT 06:30 | Cheque Deposit Machines / Passbook Update Machines | |
| 31 Aug 2026 (Mon) |
HKT 02:30 | HKT 06:30 | HSBC Express Banking1 |
| (about 30 minutes) | |||
| HKT 02:30 | HKT 06:30 | Cheque Deposit Machines / Passbook Update Machines | |
Regular schedule
| Date | Time | Service Affected | |
|---|---|---|---|
| From | To | ||
| Saturday to Sunday | HKT 14:00 | HKT 14:00 | HSBC HK RM Chat (WhatsApp and WeChat) |
| (Saturday) | (Sunday) | ||
| Monday to Friday2 | HKT 21:00 | HKT 21:30 | HSBC Online / Mobile Banking / Phone Banking |
| (about 5 minutes) | |||
| Saturday2,3 | HKT 18:00 | HKT 18:30 | |
| (about 5 minutes) | |||
| Tuesday to Sunday4 |
HKT 05:20 | HKT 05:50 | HSBC Online / Mobile Banking Investment Services |
| (about 30 minutes) | |||
| Monday to Friday2 |
HKT 20:45 | HKT 21:15 | HSBC Online / Mobile Banking Investment Services (except Stock function) |
| (about 30 minutes) | |||
| Saturday2 |
HKT 17:45 | HKT 18:15 | |
| (about 30 minutes) | |||
| Saturday to Sunday | HKT 18:00 | HKT 05:00 | HSBC Online / Mobile Banking / Phone Banking5 – Real-time currency exchange service for HKD Passbook Savings Account |
| (Saturday) |
(Sunday) |
||
| Monday to Sunday |
HKT 03:00 |
HKT 06:00 |
HSBC Express banking1 |
| (about 2 hours) | |||
| Sunday | HKT 00:00 | HKT 06:00 | HSBC Online Banking – e-Cheque Services |
| HKT 00:00 |
HKT 06:00 |
HSBC Online / Mobile Banking – Global Payment Tracker |
|
| HKT 00:00 |
HKT 06:00 |
HSBC Mobile Banking – "Budget" services |
|
| HKT 00:00 |
HKT 06:00 | HSBC Online / Mobile Banking – MPF Services |
|
| HKT 00:00 |
HKT 08:00 |
HSBC HK WeChat Official Account Service |
|
| HKT 00:30 | HKT 06:30 | HSBC Online / Mobile Banking – Wealth Management Services |
|
| HKT 02:00 |
HKT 06:00 |
HSBC PayMe Services |
|
| HKT 03:00 |
HKT 03:30 |
HSBC Online / Mobile Banking / Phone Banking5 | |
| The 2nd Sunday of every month | HKT 03:00 | HKT 03:30 | Verified by Visa and MasterCard ® SecureCode™ |
| (about 30 minutes) | |||