Support for your family

What do I need to be eligible?

• You qualify for HSBC Premier if you maintain a Total Relationship Balance of HKD1,000,000 or more
• Should your Total Relationship Balance drop below HKD1,000,000, a Below Balance Fee will be applied, based on your average Total Relationship Balance over the last 3 months

Total Relationship Balance (TRB) includes:

• Hong Kong dollar / Renminbi / foreign currency deposits
• Market value of the following investments: local and overseas securities, Unit Trusts, bonds, certificates of deposit, equity linked investments, structured notes, Monthly Investment Plan (stocks/ Unit Trusts) and Wayfoong Statement Gold
• Deposit amounts of Deposit Plus and Structured Investment Deposits
• Utilised lending facilities (excluding mortgages and amounts outstanding on credit cards)
• Life insurance with savings or investment component¹
• HSBC MPF balances and HSBC ORSO Defined Contribution Scheme balances which are administered by HSBC Life (International) Limited
• Minimum total relationship balance refers to the rolling average for the previous three months
  

      ¹For life insurance with savings or investment component:

       Investment-linked life insurance policies include the total cash value of the policies;

       Other life insurance policies include the total cash value of the policies OR total premium paid less any annuity payments received (if applicable), whichever is higher.

To determine your overall TRB in sole capacity, the applicable TRB of all your personal sole account(s) held or registered with the same joint accountholder(s) under the same name(s) and identity number(s), held with the same joint accountholder(s) will be included in the calculation. There may be a time lag before the value of certain investment transactions (i.e. initial public offering subscriptions for securities, bonds, open-end funds and certificates of deposits) and life insurance policies will be included in the TRB due to the processing time required and therefore may affect the TRB in the Bank’s record.

Below balance Fee

• Total Relationship Balance is HKD1,000,000 or above: Free
• Total Relationship Balance is less than HKD1,000,000: HKD380 per month

       Note: The below balance fee is based on your average Total Relationship Balance over the past 3 months and applies to each Integrated Account held by you.

1. Unit Trusts are investment products and some of them may involve derivatives. The investment decision is yours but you should not invest in the Unit Trusts unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives. Unit Trusts are NOT equivalent to time deposits. 
2. Structured Products involve derivatives. The investment decision is yours but you should not invest in structured products unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives. 
3. Customers have to register for free eAlerts Investment Order Confirmation service.
4. Foreign exchange buy/sell spread is applicable if the transaction involves a currency conversion, including cases where the currencies are pegged.
5. This service is available in selected countries only. Please contact your Premier Relationship Manager to learn more.
6. The report was written by Savills World Research, a division of Savills (UK) Limited. Information, commentary and / or opinions provided within the report are those of Savills World Research and not HSBC and constitute research information only and do not constitute an offer to sell, or solicitation of an offer to buy any financial services and / or products, or any advice or recommendation with respect to such financial services and / or products. The report is for general reference only. HSBC is not responsible for any loss, damage or other consequences of any kind that you may incur or suffer as a result of, arising from or relating to your use or reliance of the report. HSBC gives no guarantee, representation or warranty as to the accuracy, timeliness or completeness of the report.
7. Overseas mortgages and overseas account opening applications will be handled and processed by overseas HSBC group entities directly and will be subject to the approval of the overseas HSBC group entities responsible for the areas in which the property is located.
8. Our Partner(s) (being independent property consultant(s)) provide a range of international property services in accordance with their applicable terms and condition and may charge a fee for their services. Please check with the Partner(s) directly if you have any questions regarding the fees for their services.
9. The URL link(s) will direct you to the website of the respective Partner(s). You should carefully read the applicable terms and conditions before using the website or their services. HSBC assumes no liability for your use of the URL link(s) or the services provided by the Partner(s). Materials (including but not limited to research reports, market updates etc.) issued or made available by the Partner(s) on their website or otherwise are not prepared by HSBC, and HSBC gives no guarantee, representation or warranty as to the accuracy, timeliness or completeness of these materials. HSBC is not responsible for any loss, damage or other consequences of any kind incurred or suffered as a result of, arising from or relating to the use of or reliance on these materials. Please check with the Partner(s) directly if you have any questions regarding the contents of the materials issued or made available by the Partner(s). Services are subject to terms and conditions.
10. Customers have to maintain a Total Relationship Balance of HKD1,000,000 or above, which includes your deposit balances, investments, utilised credit facilities, life insurance with savings or investment component, HSBC MPF balances and HSBC ORSO Defined Contribution Scheme balances (which are administered by HSBC Life (International) Limited).
11. ATM card service is available subject to prevailing local age requirement.
12. To apply for a supplementary card, the parents are required to be the primary cardholders of Premier MasterCard credit card and the children are required to be aged 16 or above.
13. Service operated by MasterCard® Worldwide and its appointed agent/third party service provider.
14. Emergency encashment services are available to HSBC Premier customers and their family members who have an account with any member of the HSBC group and subject to local regulations. “Family member” means immediate family member including spouse, parents and any dependent (namely, sons, daughters, anyone the customer has legal guardianship over). The eligibility of the family members for this service is subject to our sole determination. In case of disputes in relation to the use of this service, our decision shall be final and conclusive.
15. For more details, please contact your Premier Relationship Manager (Retail Banking).
    
16. The UnionPay ATM chip card can access worldwide HSBC ATMs, except HSBC ATMs in Argentina, France, Greece, Malta, Mexico, New Zealand and Turkey.
17.  Terms and Conditions apply. Visit any HSBC branch to set up the service for your children.
    
18. Some services offered by the IBC depend upon the arrangements made with, and the type of products and services that are available in the relevant overseas locations. These may change at any time without prior notice.
    
19. Your credit history will be transferred subject to local regulations.
    
20. You may need to provide additional documents or information during the account opening process (as required by the destination country).
    
21. Third-party remittances via HSBC Global Transfers is now available to China, Australia, Singapore, the UK and the US. This service will be extended to other countries and regions soon.
22. Who can open a bank account via the app?
    1. Age 18-65
    2. Permanent resident residing in Hong Kong
    3. Not holding any HSBC bank / investment accounts or credit cards currently
23. Applicable to permanent residents aged 18-65 residing in Hong Kong who do not hold any HSBC bank/investment accounts or credit cards currently. If you fall outside this criteria, you can apply in a branch or by phone. 
    
24. For new customers, just bring your identification document and a recent proof of address. Please visit https://www.hsbc.com.hk/docs/premier/application-notes.pdf for details of account opening required documents. For existing customers upgrading to a Premier account, you don't need to bring an identification document or a proof of address when applying in branch. You can set up HSBC Premier Junior Pack and Premier for Next Generation accounts for your children, and create an investment account when you apply in branch.