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A woman is using her credit card and smartphone; image used for Online Card Activation.

How to activate your credit card

A step-by-step guide to activate your new credit card

When your new credit card arrives, you'll need to activate it before you can use it. Sign on the back of your card and choose one of two easy ways to activate it:

Online activation

  1. Log on to online banking
  2. Select the card you wish to activate and follow the on-screen instructions
  3. Your card will be activated immediately

Phone activation

Call our 24-hour card activation hotline at (852) 3163 0688 and follow the instructions to activate your card.


How to set-up your ATM PIN (Personal Identification Number)

If you've requested an ATM-enabled credit card, and your mobile phone number details are up to date, you can call our IVR hotline on (852) 3163 0688 and follow the instructions. It’s fast and simple.

To borrow or not to borrow? Borrow only if you can repay!