A step-by-step guide to activate your new credit card
When your new credit card arrives, you'll need to activate it before you can use it. Sign on the back of your card and choose one of two easy ways to activate it:
- Log on to online banking
- Select the card you wish to activate and follow the on-screen instructions
- Your card will be activated immediately
Call our 24-hour card activation hotline at (852) 3163 0688 and follow the instructions to activate your card.
How to set-up your ATM PIN (Personal Identification Number)
If you've requested an ATM-enabled credit card, and your mobile phone number details are up to date, you can call our IVR hotline on (852) 3163 0688 and follow the instructions. It’s fast and simple.