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Coronavirus (COVID-19) guidance and support

We're here to help you manage your finances during these challenging times.

The unprecedented global outbreak of coronavirus (COVID-19) may be leaving you worried about how your finances could be impacted. To help you weather the uncertainties, we're here to give you the guidance and support you need.

Supporting you in volatile times

Nothing matters more to us than our customers. We're working hard to provide the support you need during these challenging times.

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Get protected in 3 major life areas

Get yourself and your loved ones covered with our life protection, medical protection and wealth protection, right from the safety of your home.

Terms and conditions apply.

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Stay protected with us

You and your loved ones can enjoy complementary COVID-19 coverage for 12 months when you purchase any HSBC Life insurance policy.

T&Cs apply.

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Harness investment opportunities

Don't let a fear of volatility drive your investment strategy. Our Wealth Insights hub is a great resource to get you going.

Every investment involves risk.

Flexible ways to bank

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Check out our branch services and opening hours.

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Bank easy without visiting a branch.

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Manage your account from the comfort of your home.

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5 steps to register. Simple and secure.

Useful resources and guides

Looking for more information on how to stay safe and manage during COVID-19? Check out these helpful resources and guides.

Money worries?

Get the right support to help overcome your financial difficulties

Online and banking security

Learn how to stay protected against cyber risks and threats.

Supporting your banking needs

Going to your usual branch or meeting a bank representative face to face may not be an option you have now. We've got enough flexibility within our banking solutions to offer you access to the banking services you'll need, anytime, anywhere.

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The HSBC HK Mobile Banking app allows you to stay on top of your finances on the go.

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Stay in control of your money with secure, easy banking from your desktop.

Frequently asked questions (FAQs)

We're here to help you. Find the answers and send us feedback so we can keep improving and serve you better.