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Mandatory Provident Fund (MPF)

The HSBC Mandatory Provident Fund - SuperTrust Plus was onboarded to the eMPF Platform on 29 January 2026. During the transition period, certain services, such as remittance statement submission and change of investment instructions, were suspended, and may be provided by the eMPF Platform after onboarding. Learn more.

 

HSBC MPF hotline service hours will be extended to provide timely support for employers and members for transferring to the eMPF Platform. Learn more.

 

Beware of bogus communications that claim to be from HSBC MPF, e.g. fraudulent telephone calls, voice messages, emails, SMS messages and communications in other formats. HSBC MPF intermediaries will not make unsolicited calls for marketing MPF-related products or services. Should you have any doubt, please contact us.

 

POSTAGE REMINDER - Please be aware of the latest postage rates and affix sufficient postage in order to avoid unnecessary delay or non-delivery of your mail items.

 

Reminder: Please be aware of the new arrangement for transaction processing during severe weather conditions. Please visit Important Notices for details of the new arrangement.

Learn how our award-winning products and services can help you save towards your retirement, and which MPF option might suit your needs

Consolidate your MPF personal accounts with promo code 'eMPF' to enjoy a bonus unit rebate of up to HKD24,500.

 

Investment involves risks. T&Cs apply.

Find useful information about managing your MPF through our online and mobile channels. See how to get support, view account balance, consolidate accounts, check investment gain/loss, and more.
Information you need to know about your MPF responsibilities as an employer, and how we can help you as an existing customer.

Our awards and the latest news

Learn more about the accolades we've been awarded for our services, or stay up to date with MPF news.

Vote for the Employers' Choice and People's Choice by 31 January 2026

Employer members[@mpf-rating-employer-disclaimer]:

Cast your vote for the MPF's '2026 Employers' Choice' award by completing the '2026 Employers' Choice Voting Survey' conducted by MPF Ratings and the Employers' Federation of Hong Kong. Vote now.

Scheme members[@mpf-rating-member-disclaimer]:

Vote for your favourite MPF scheme. The result of the poll contributes to the selection of the winner of the 2026 People's Choice Award by MPF Ratings. Vote now. 

Learn more about the eMPF Platform
Find essential information about the HSBC Mandatory Provident Fund – SuperTrust Plus
Read the latest HSBC MPF news or dive into our news archive

Beware of scam calls

The Mandatory Provident Fund Schemes Authority (‘MPFA’) reminds MPF scheme members to be vigilant against unsolicited calls, text messages or social media posts from suspected crime syndicates that offer to help make early withdrawal of MPF accrued benefits. Members should also be aware of phone calls from persons who claim to be calling from the MPFA or eMPF Platform Company, inviting them for a meeting to introduce MPF products or documents and requesting them to provide their personal information

Visit MPFA’s website ‘Beware of Scam Calls’ to learn more
The abolition of MPF offsetting arrangement took effect on 1 May 2025. After the abolition of MPF offsetting arrangement, employers can no longer use the accrued benefits of employers’ mandatory contributions under the MPF System to offset the Long Service Payment or Severance Payment attributable to an employee’s period of employment on or after the Transition Date

Explore our MPF accounts

Open an HSBC MPF TVC account and make TVC contributions to enjoy a maximum tax-deductible amount of HKD60,000
Consolidate your MPF personal accounts to HSBC MPF, and manage your MPF accounts easily through a one-stop banking platform that lets you manage both your MPF and bank accounts.
Explore our MPF options and find out how to manage your MPF accrued benefits easily
Discover how to get professional support with our award-winning services while keeping your MPF administration minimal
We offer one-stop MPF scheme solutions to those who are self-employed as the sole proprietor or partner of a business

Tools for MPF members and employers

Find out if you have saved enough for your retirement
Find out how much you might need to put in towards the first contributions for employees aged 18 to 65
Find out how much you might need to put in towards the last contributions for employees aged 18 to 65

MPF educational hub

Learn how to stay on top of your MPF, and see the latest updates and tips.
Find out what the potential costs for your desired retirement life might be and how to plan for them
Learn more about the MPF index-tracking fund and its advantages
Insights on diversifying your investments with multi-asset funds for better risk-adjusted returns amid economic fluctuations[@mpf-hsbcassetmanagement]
The basics of how interest rates work, how inflation may impact you and how to protect yourself against it[@mpf-hsbcassetmanagement]
Get a head start in retirement planning
Build and protect your savings, and plan your desired life in retirement
The monthly regular MPF withdrawal service provides you with stable retirement income.
Financial, physical and mental health contribute to your wellbeing, with retirement planning being a key financial element.
Learn about the bond market, bond price, bond fund returns and yield for better bond investment decisions.
See highlights of the latest fund performance
Learn about how 'semi-portability' helps you and how to transfer your benefits with us.

Got questions that are not related to scheme administration services?

Note: Scheme administration services are provided by the eMPF Platform. These include the processing of MPF scheme enrolments, contributions, and member investment instructions. They also include the transfer and withdrawal of MPF benefits, and updates to personal details.
Meet with us
Speak with our MPF specialists who will be able to address your enquiries directly.

Call us

Lines are open 24/7, every day. But if you’d like to speak to a specialist instead, you can reach one between these hours (except on public holidays):

- Mondays to Fridays, 8:30am to 7:30pm

- Saturdays, 8:30am to 1pm

 

Our HSBC MPF member hotline number is +852 3128 0128

Our HSBC MPF employer hotline number is +852 2583 8033

Write to us

You can also contact us through our online form.

Or you can email us at pensioncs@hsbc.com.hk.

For questions related to scheme administration services, please contact the eMPF Platform. They're available between these hours (except on public holidays):

- Mondays to Fridays, 9am to 7pm

- Saturdays, 9am to 1pm

You can call their eMPF customer service hotline on 183 2622.

For more ways to reach them, please visit the eMPF website.

Useful information

HSBC Mandatory Provident Fund – SuperTrust Plus offers 20 Constituent Funds from a comprehensive range of asset classes and regions to suit your needs and risk appetite.
See the investment objective, risk rating and risk class of Constituent Funds we offer under the HSBC Mandatory Provident Fund – SuperTrust Plus
See what management fees we'll charge on the Constituent Funds you invest in
See the past cumulative fund performance for and unit prices of Constituent Funds under the HSBC Mandatory Provident Fund – SuperTrust Plus
Find essential information about the HSBC Mandatory Provident Fund – SuperTrust Plus
See the full details of HSBC Mandatory Provident Fund – SuperTrust Plus, including fund options, risks and fees
View the Master Trust Deed for the constitution of the HSBC Mandatory Provident Fund – SuperTrust Plus
Find key information about the different Constituent Funds available under the HSBC Mandatory Provident Fund – SuperTrust Plus
Find out how the Constituent Funds under the HSBC Mandatory Provident Fund – SuperTrust Plus performed during the past month
See an overview of key facts and information about HSBC Mandatory Provident Fund – SuperTrust Plus
See highlights of the latest fund performance
Find the MPF documents you need, whether you're an employee, employer, self-employed individual or other account holder
This statement states what kind of personal data we may collect from you when we provide you with HSBC Mandatory Provident Fund (MPF) services.

Important information

1. The information contained here is for reference only and will be updated without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation / regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail with regards to information on the MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.

2. Investment involves risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the MPF Scheme Brochure (PDF) and the Key Scheme Information Document (PDF).

Notes