MPF news

The latest edition of "HSBC Retirement Monitor* (March 2019) " is now available on HSBC MPF website. You can click here to understand the estimated expenditure for living in Hong Kong after retirement. 

*The "HSBC Retirement Monitor" was commissioned by HSBC with the Association of Superannuation Funds of Australia conducting the research and analysis.

Important notes

• The information contained in this website is for reference only and will be updated from time to time without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.
• Investments involve risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the relevant 'Principal Brochure'.

The latest edition of "HSBC Retirement Monitor* (March 2019) " is now available on HSBC MPF website. You can click here to understand the estimated expenditure for living in Hong Kong after retirement. 

*The "HSBC Retirement Monitor" was commissioned by HSBC with the Association of Superannuation Funds of Australia conducting the research and analysis.

Regular review is conducted on the risk ratings for the constituent funds under the HSBC Mandatory Provident Fund schemes and the latest risk rating review has been completed. Due to the continuous rise in volatility in the Hong Kong equity market over recent years, with effect from 1 March 2019, the risk rating for Hang Seng Index Tracking Fund of the HSBC Mandatory Provident Fund - SuperTrust Plus and ValueChoice will be raised from ‘4’ to ‘5’. 

The risk ratings for other constituent funds under the HSBC Mandatory Provident Fund schemes remain unchanged. To obtain the latest information on risk ratings, please refer to the latest ‘Monthly Fund Performance Summary’ and/or ‘Fund Fact Sheet’. Should you have any queries, please contact our HSBC MPF Member Hotline on (852) 3128 0128. 

Please note that the above risk ratings are provided for reference only and should not be regarded as investment advice.

Due to the upcoming Chinese New Year long holidays, there are only 4 business days (i.e. 1st, 4th, 8th and 11th) before the deadline for January 2019 contribution, i.e. 11th February 2019. Employers are reminded to submit remittance statement and make contribution payment earlier to avoid missing the contribution deadline.  For employers who submit remittance statement and/or cheque by mail, please ensure you allow sufficient time for the remittance statement and/or cheque to reach HSBC MPF on or before the contribution deadline.

The latest edition of "HSBC Retirement Monitor* (December 2018) " is now available on HSBC MPF website. You can click here to understand the estimated expenditure for living in Hong Kong after retirement.

*The "HSBC Retirement Monitor" was commissioned by HSBC with the Association of Superannuation Funds of Australia conducting the research and analysis.

To offer you better web browsing experience, HSBC MPF brings you a new look with new functions:

1. Responsive design - Enhanced web pages render well on a variety of devices and screen sizes which work well with desktop computers, tablets and smartphones
   
2. Integrated tool bar - Newly designed, always-on important information toolbar to provide all the handy information that you need, i.e. documents, management fees, and performance etc
3. Seamless customer journey :
   • Dedicated pages for self-employed and employee
   • “MPF Academy” is a hub of educational contents
   • Associated contents via quick links for intuitive browsing

With effect from 1 November 2018, HSBC Life (International) Limited has ceased to be the Administrator of the HSBC Master Trusts and The Hongkong

and Shanghai Banking Corporation Limited, has become the Administrator of the HSBC Master Trusts.

Notwithstanding the changes described above, there are no changes or suspension to the services (e.g. HSBC MPF Employer / Member Hotline, Business

Internet Banking / Personal Internal Banking and Interactive Voice Response System) or offerings that were provided to you immediately before the

change of the Administrator. The change of the Administrator does not affect your account balances or accrued benefits under the HSBC Master Trusts

and investment option in the HSBC Master Trusts.

To reflect the change of the Administrator of the HSBC Master Trusts, the relevant ‘Principal Brochures’, MPF publications and administration forms have

been updated and they are available on our HSBC MPF website at www.hsbc.com.hk/mpf for download now.

The Pacific Place Branch, one of the designated branches for MPF services and enquiries and with MPF drop-in box, will be closed after 15 September 2018. Please visit the Hong Kong Office or other designated branches for MPF services and enquiries and with MPF drop-in box.

Address of Hong Kong Office is:

Level 3 & BL1, 1 Queen's Road Central, Central, Hong Kong

Please click here to view the full list of designated branches for MPF services and enquiries and here to view the full list of designated branches with MPF drop-in box.

The latest edition of "HSBC Retirement Monitor* (September 2018) " is now available on HSBC MPF website. You can click here to understand the estimated expenditure for living in Hong Kong after retirement.

*The "HSBC Retirement Monitor" was commissioned by HSBC with the Association of Superannuation Funds of Australia conducting the research and analysis.

The August 2018 Edition of 'Member Information' is now available on HSBC MPF website. In this edition, we would like to share with you updates of HSBC MPF including:

- MPF awards
- Electronic services
- 'MPF Academy'
- Changes to HSBC MPF ValueChoice - Hang Seng H-Share Index Tracking Fund
- Guarantee interest rate
- Update of risk ratings for constituent funds
- Trustee charter sign-off ceremony
- MPFA launches one-stop Fund Performance Platform

For details, please click here for the latest 'Member Information'.

Various changes are being made to HSBC Mandatory Provident Fund - SuperTrust Plus and HSBC Mandatory Provident Fund - ValueChoice (collectively, the "HSBC Master Trusts").

1. With effect from 1 November 2018, HSBC Life (International) Limited will cease to be the Administrator of the HSBC Master Trusts and The Hongkong and Shanghai Banking Corporation Limited, will be the Administrator of the HSBC Master Trusts.
   
   Notwithstanding the changes described above, there will not be any changes or suspension to the current services (e.g. HSBC MPF Employer / Member Hotline, Business Internet Banking / Personal Internal Banking and Interactive Voice Response System) or offerings that are being provided to you and there will not be any action required from you to continue enjoying the services.
   
   
2. With immediate effect, the 'Principal Brochures' of each of the HSBC Master Trusts will be updated to (i) disclose the breakdown of the management fee of each Constituent Fund and corresponding underlying approved pooled investment fund(s) and/or ITCIS(s) and (ii) simplify the investment policies of 2 index tracking funds per their existing actual investment arrangements.
   
   The disclosure of the breakdown of the management fee aims to provide you with more information, so that, you can better manage your MPF portfolio. Please rest assured, the management fee level in respect of each Constituent Fund will remain unchanged.
   
   

For further details to the changes, you may click the items below:

The Guaranteed Interest Rate for the Guaranteed Fund available under HSBC Mandatory Provident Fund - SuperTrust Plus is 0.125% per annum in the scheme financial period from 1 July 2018 to 30 June 2019. Please refer to the 'Guarantee features' section under 'Guaranteed Fund' in Part II - Fund Structure of the 'Principal Brochure' of HSBC Mandatory Provident Fund - SuperTrust Plus for full details of the guarantee features and Guarantee Conditions.

The latest edition of "HSBC Retirement Monitor* (June 2018) " is now available on HSBC MPF website. You can click here to understand the estimated expenditure for living in Hong Kong after retirement.

*The "HSBC Retirement Monitor" was commissioned by HSBC with the Association of Superannuation Funds of Australia conducting the research and analysis.

Regular review is conducted on the risk ratings for the constituent funds under the HSBC Mandatory Provident Fund schemes and the latest risk rating review has been completed. Due to an increase in volatility in the Hong Kong and Chinese equity markets over recent years, with effect from 1 June 2018, the risk ratings for Hong Kong and Chinese Equity Fund of the HSBC Mandatory Provident Fund - SuperTrust Plus will be raised from '4' to '5'.

The risk ratings for other constituent funds under the HSBC Mandatory Provident Fund schemes remain unchanged. To obtain the latest information on risk ratings, please click here for referring to the latest 'Monthly Fund Performance Summary' and/or 'Fund Fact Sheet'. Should you have any queries, please contact our HSBC MPF Member Hotline on (852) 3128 0128.

Please note that the above risk ratings are provided for reference only and should not be regarded as investment advice.

The Mandatory Provident Fund Schemes Authority ('MPFA') organises an annual Good MPF Employer Award to recognise employers who have complied with the MPF legislation and in enhancing the retirement benefits of their employees. Awardees will receive Award certificate from the MPFA and be entitled to use the Award logo and enjoy privileged services from the MPFA. Awardees' names will be published on the MPFA website for public's reference.

Starting from last year, two new awards have been added to the programme: the e-Contribution Award, for efforts to adopt an electronic system for MPF administration, and the Support for MPF Management Award, for efforts to encourage employees to actively manage their MPF. Companies/organizations that qualify for the Good MPF Employer Award and fulfil the assessment criteria for one or both of the new awards will receive extra recognition.

The Good MPF Employer Award 2017-18 is now open for application and nomination, the deadline for application is 30 June 2018. This year, employers can submit application form online on MPFA's Good Employers Award website apart from submitting the form by email, fax or post, or in person to MPFA. Employees may also nominate their employers for the Award. For details on the privileges, eligibility and application of the Award, please visit the MPFA's Good MPF Employer Award website at www.mpfa.org.hk/goodMPFemployer.

The March 2018 Edition of 'Member Information' is now available on HSBC MPF website. In this edition, we would like to share with you updates of HSBC MPF including:

• HSBC MPF awards
  
• HSBC MPF Fee reductions
• Revamp of 'HSBC Retirement Monitor'
• HSBC MPF wealth management seminars
• MPF assets surpass $800 billion
• Achieving a desirable retirement life
• Personal account consolidation for easy management
• Update of risk ratings for constituent funds

For details, please click here for the latest 'Member Information'.

The latest version of the Personal Information Collection Statement for HSBC Mandatory Provident Fund is now available on HSBC MPF website. You can download it from the "Download Forms and Documents" in HSBC MPF website or click here to download directly.

What is the estimated expenditure for living in Hong Kong after retirement? The "HSBC Retirement Monitor"* was first launched in December 2015 to answer this question by providing an objective analysis.

Since launch, we have been collecting customer feedbacks on the "HSBC Retirement Monitor". In order to make the figures more relevant and useful for retirement planning, we have fine-tuned some of the assumptions underlying the model, and have also created a new "Modest" lifestyle in addition to the 3 existing lifestyles (basic, comfortable, affluent), starting from the March 2018 edition. You can click here for details.

*The "HSBC Retirement Monitor" was commissioned by HSBC with the Association of Superannuation Funds of Australia conducting the research and analysis. 

Regular review is conducted on the risk ratings for the constituent funds under the HSBC Mandatory Provident Fund schemes and the latest risk rating review has been completed. Due to an increase in volatility in the global bond market over recent years, with effect from 1 March 2018, the risk ratings for Global Bond Fund of the HSBC Mandatory Provident Fund - SuperTrust Plus and ValueChoice have been raised from '1' to '2'.

The risk ratings for other constituent funds under the HSBC Mandatory Provident Fund schemes remain unchanged. To obtain the latest information on risk ratings, please click here for referring to the latest 'Monthly Fund Performance Summary' and/or 'Fund Fact Sheet'. Call our HSBC MPF Member Hotline at +852 3128 0128 if you have any questions.

The above risk ratings are provided for reference only and should not be regarded as investment advice.

With effect from 1 December 2017, the management fees of 10 out of 25 Constituent Funds under HSBC MPF schemes have been reduced. Certain cosmetic changes have also been made in the 'Principal Brochures' of relevant schemes with immediate effect. Please click here for the notice to scheme participants.

For details of the management fees and other applicable fees, charges and expenses of the constituent funds, please click here for the relevant 'Principal Brochure' and supplements to the 'Principal Brochure'.

To offer a more convenient MPF service, Shatin Branch has set up MPF drop-in box to facilitate documents submission.

Address of Shatin Branch: 
Shop No. 30D, Level 3, Shatin Centre Shopping Arcade, Sha Tin, NT

Please click here to view the full list of designated branches with MPF drop-in box.

Important notes

• The information contained in this website is for reference only and will be updated from time to time without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.
• Investments involve risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the relevant 'Principal Brochure'.

Hang Seng Indexes Company Limited has announced the plan for the change of the Hang Seng China Enterprises Index (the 'Relevant Index') with Red-chips and private enterprises to be eligible as the index constituents effective from March 2018. In view of the change to the Relevant Index, the name of the Hang Seng H-Share Index Tracking Fund and the Underlying Hang Seng H-Share Index ETF will be changed to 'Hang Seng China Enterprises Index Tracking Fund' and 'Hang Seng China Enterprises Index ETF' respectively on 5 March 2018 in order to better reflect the constituents of the Relevant Index.

For details, refer to the news posted on 30 November 2017 titled 'Notice and supplement to 'Principal Brochure' for the HSBC Mandatory Provident Fund - ValueChoice in relation to the changes to the Hang Seng H-Share Index Tracking Fund'.

You may also click here to read the Frequently Asked Questions in relation to the Hang Seng H-Share Index Tracking Fund.

Hang Seng Indexes Company Limited has announced the plan for the change of the Hang Seng China Enterprises Index (the "Relevant Index") with Red-chips and private enterprises ("P-chips") to be eligible as the index constituents with effective in March 2018. Following the enhancement, a collective total of 10 Red-chips and P-chips will be added to the Relevant Index and therefore the total number of constituents will increase from 40 to 50. By adding the Red-chips and P-chips as constituents into the Relevant Index, it is envisaged that such an index change would bring a broader coverage of Chinese enterprises listed in Hong Kong.

Currently, the Hang Seng H-Share Index Tracking Fund (the "Relevant Constituent Fund") is investing directly in the Hang Seng H-Share Index ETF (the "Underlying ETF"). As a result of the change described above, the Underlying ETF will be investing in H-Share, Red-chips and P-chips effective from 5 March 2018 in order for the Relevant Constituent Fund to continue meeting the objective to match as closely as practicable the performance of the Relevant Index. The name of the Relevant Constituent Fund and the Underlying ETF will be changed to "Hang Seng China Enterprises Index Tracking Fund" and "Hang Seng China Enterprises Index ETF" respectively in order to better reflect the constituents of the Relevant Index.

Notwithstanding the changes described, there will be no change in the investment objective and policy, no material change or increase in the overall risk profile of the Relevant Constituent Fund.

Please click here for the notice and click here for the supplement to 'Principal Brochure' on the changes.

With effect from 1 December 2017, the management fees of 10 out of 25 Constituent Funds under the HSBC MPF schemes will be reduced. To reflect the reduction of the management fees as well as other changes to the 'Principal Brochure', supplements to the 'Principal Brochure' for HSBC MPF schemes are issued and some of the HSBC MPF publications have been revised.

Please click here for supplement to the 'Principal Brochure' and the revised HSBC MPF publications for details or click here to read the Frequently Asked Questions in relation to the reduction of management fees.

With effect from 1 December 2017, the management fees of 10 out of 25 Constituent Funds under HSBC MPF schemes will be reduced.

For more details of the management fees and other applicable fees, charges and expenses of the constituent funds, please refer to the relevant 'Principal Brochure' and the forthcoming supplement to the 'Principal Brochure'.

You may also click here to read the Frequently Asked Questions in relation to the reduction of management fees.

To offer a more convenient MPF service, three additional branches have set up MPF drop-in boxes to facilitate documents submission:

1. Electric Road Branch - Shop A2, Block A, Sea View Estate, Watson Road, North Point, HK
2. Island Place Branch - Shop 131 & 132, Island Place, 500 King's Road, North Point, HK
3. Pacific Place Branch - Shop 102, Pacific Place Mall, 88 Queensway, HK

Please click here to view the full list of designated branches with MPF drop-in box.

We strive to provide updated market intelligence to our MPF customers so that you can stay informed about market and economy changes. Therefore, we publish "Investment Event" to provide our views on the impact of significant market events, particularly those related to MPF investments, on the investment market. Please click here for the latest "Investment Event".

The MPF service and enquiries and MPF drop-in box of Kowloon City Branch (address: 1/F, 18 Fuk Lo Tsun Road, Kowloon City, Kowloon) will be ceased after 19 August 2017 close of business. As an alternative, you may visit the Mong Kok Branch (address: Basement & U/G, 673 Nathan Road, Mong Kok, Kowloon) or other designated branches for MPF services and enquiries and with MPF drop-in box.

Please click here to view the full list of designated branches for MPF services and enquiries and here to view the full list of designated branches with MPF drop-in box.

Default Investment Strategy ('DIS") took effect on 1 April 2017. It is important for scheme members to understand how their accrued benefits in their Mandatory Provident Fund ('MPF") account(s) are impacted by the DIS. A DIS re-investment notice was sent to scheme members summarising changes and their impact to scheme members with regard to the DIS.

However, we have a number of scheme members who do not have up-to-date contact details in our record and remain un-contactable. As a result, we are unable to send the DIS re-investment notice to them. If you have not made any specific investment instructions in your MPF account and have not received the DIS re-investment notice from us, we would like to get in touch with you so that the above mentioned DIS re-investment notice can reach you as soon as possible. Therefore, you are urged to update us on your contact details.

According to the DIS legislation, for scheme members who do not make any specific investment instructions for their MPF accounts, if we have not received any specific investment instructions from these scheme members, their accrued benefits that are invested according to default investment arrangement specified by the scheme and/or future investments will be invested in DIS. For un-contactable HSBC MPF scheme members that fall into this category, such change in investment to DIS is targeted to happen in October 2017.

To update your contact details, please submit to us a Personal Details Change Form (IN91) that can be downloaded from here. For enquiries, please contact HSBC MPF Member Hotline on (852) 3128 0128.

Issued by HSBC Life (International) Limited as the administrator of the HSBC Mandatory Provident Fund - SuperTrust Plus and HSBC Mandatory Provident Fund - ValueChoice.

There is a change in MPF services in the following 2 branches:

1. Sai Kung Branch - new branch providing MPF drop-in box
   Address: Shops No. 8, 9 & 10, Sai Kung Garden, Chan Man Street, Sai Kung, N.T.
2. Heng Fa Chuen Branch - MPF services and enquiries and MPF drop-in box will be ceased after 5 August 2017 close of business
   Address: Shop No. 209, East Commercial Block, Paradise Mall, Heng Fa Chuen, Chai Wan, Hong Kong
   As an alternative, you may visit the Cityplaza Branch (address: Unit 065, Cityplaza I, Taikoo Shing, Hong Kong) or other designated branches for MPF services and enquiries and with MPF drop-in box.

Please click here to view the full list of designated branches for MPF services and enquiries and here to view the full list of designated branches with MPF drop-in box.

Starting from 1 July 2017, there will be a change in MPF services in the following 2 branches:

1. Shatin Branch - new branch providing MPF services and enquiries 
   Address: Shop No. 30D, Level 3, Shatin Centre Shopping Arcade, Sha Tin, New Territories
2. Waterloo Road Branch - MPF services and enquiries will be ceased 
   Address: 71 Waterloo Road, Ho Man Tin, Kowloon 
   Please visit the Mong Kok Branch or other designated branches for MPF services and enquiries.

Please click here to view the full list of designated branches for MPF services and enquiries.

The Guaranteed Interest Rate for the Guaranteed Fund available under HSBC Mandatory Provident Fund - SuperTrust Plus is 0.125% per annum in the scheme financial period from 1 July 2017 to 30 June 2018. Please refer to the 'Guarantee features' section under 'Guaranteed Fund' in Part II - Fund Structure of the 'principal brochures' of HSBC Mandatory Provident Fund - SuperTrust Plus for full details of the guarantee features and Guarantee Conditions.

The Mandatory Provident Fund Schemes Authority ('MPFA') organises an annual Good MPF Employer Award to recognise employers who have complied with the MPF legislation and in enhancing the retirement benefits of their employees. Awardees will receive Award certificate from the MPFA and be entitled to use the Award logo and enjoy privileged services from the MPFA. Awardees' names will be published on the MPFA website for public's reference.

For the year 2016-17 Award program, two new awards, namely the e-Contribution Award and Support for MPF Management Award, have been added. Companies/organisations that qualify for the Good MPF Employer Award and fulfill the assessment criteria for the new awards will receive extra recognition, for their efforts made for adopting an electronic system for MPF administration and encouraging employees to actively manage their MPF respectively.

The Good MPF Employer Award 2016-17 is now open for application and nomination. Interested employers should submit the completed application form to the MPFA no later than 30 June 2017. Employees may also nominate their employers for the Award. For details on the privileges, eligibility and application of the Award, please visit the MPFA's Good MPF Employer Award website at www.mpfa.org.hk/goodMPFemployer.

In the award ceremony of the 2017 Thomson Reuters Lipper Fund Awards Hong Kong on 24 May, HSBC MPF has won 13 out of 48 available MPF fund awards. The award winning fund categories cover Bond Global, Equity China, Equity Hong Kong, Equity US, and Mixed Asset HKD Conservative.

The Default Investment Strategy ('DIS') has taken effect on 1 April 2017. To reflect the changes of DIS, the 'principal brochures' and some of the MPF publications and MPF forms have been revised. Please click the 'principal brochures' and the revised MPF publications and MPF forms for details.

The updated version of the Personal Information Collection Statement for HSBC Mandatory Provident Fund is now available on HSBC MPF website for download. You can download the latest version of the statement from the section "Download Forms and Documents" in HSBC MPF Website or click the link below to download directly:

- Personal Information Collection Statement for HSBC Mandatory Provident Fund

Important notes

• The information contained in this website is for reference only and will be updated from time to time without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.
• Investments involve risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the relevant 'Principal Brochure'.

Default Investment Strategy ("DIS") for MPF will become effective on 1 April 2017. For more details of the changes to the HSBC Master Trusts with regard to DIS, please refer to our dedicated DIS web page by clicking here.

With effect from 22 November 2016, the sponsor of HSBC Mandatory Provident Fund - SuperTrust Plus and ValueChoice has been changed from HSBC Life (International) Limited to Hongkong and Shanghai Banking Corporation Limited. To reflect the change of sponsor for HSBC MPF schemes as well as other changes to the principal brochures, some of the MPF publications have been revised.

Please click the relevant 'principal brochures' and the revised MPF publications for details.

Starting from 1 November 2016, HSBC MPF has started providing MPF services at the Pacific Place Branch.

Address of Pacific Place Branch is: 
Shop 102, Pacific Place Mall, 88 Queensway, HK

Please click here to view the full list of designated branches for MPF services.

To provide our MPF customers a more integrated retirement management service, effective from 22 November 2016, The Hongkong and Shanghai Banking Corporation Limited (the 'Bank') will replace HSBC Life (International) Limited ('HSBC Life') to act as the Sponsor of HSBC Mandatory Provident Fund - SuperTrust Plus and HSBC Mandatory Provident Fund - ValueChoice. HSBC Life will continue to act as the Administrator of the two HSBC MPF schemes.

As the Sponsor, the Bank is positioned to understand and to address our customers' comprehensive needs in retirement planning. With the MPF being a key and integral part of retirement provision, the change will provide our customers with a more integrated platform and proposition to help realising their retirement dreams.

There will be no change in the balance / accrued benefits of members' HSBC MPF scheme / account. Furthermore, there will be no change or suspension to any services of the two HSBC MPF schemes, and current contact points with our customers remain unchanged.

In addition, none of the costs and expenses associated with the Changes will be passed onto the Scheme Participants.

Please click here for the customer notice and click here for the Frequently Asked Questions on the change of sponsor of the HSBC MPF schemes.

The Cityone Shatin Branch, one of the designated branches for MPF services and enquiries and with MPF drop-in box, has been closed after 24 September 2016. Please visit the Shatin Plaza Branch or other designated branches for MPF services and enquiries and with MPF drop-in box.

Address of Shatin Plaza Branch is: 
Shop 49, Level 1, Shatin Plaza, 21-27 Sha Tin Centre Street, Sha Tin, New Territories

Please click here to view the full list of designated branches for MPF services and enquiries and here to view the full list of designated branches with MPF drop-in box.

With effect from 1 October 2016, the management fees of three selected constituent funds under HSBC MPF schemes will be revised. Please click here for the notice on 'HSBC MPF LOWERS MANAGEMENT FEES' and click here for the relevant Supplements to the 'Principal Brochure' for HSBC MPF schemes.

For more details of the management fees and other applicable fees, charges and expenses of the constituent funds, please also refer to the relevant 'Principal Brochure' and any supplement to the 'Principal Brochure'.

The latest Terms and conditions for HSBC MPF member services and an updated version of the Personal Information Collection Statement for HSBC Mandatory Provident Fund are now available on HSBC MPF website for download. You can download the latest version of these two documents from the section 'Download Forms and Documents' in HSBC MPF Website or click the below links to download directly:

• Terms and conditions for HSBC MPF member services
• Personal Information Collection Statement for HSBC Mandatory Provident Fund

From 29 August 2016 onwards, HSBC MPF will introduce new electronic services for our customers to catch up with their latest MPF scheme(s)/account(s) status more efficiently and conveniently.

1. Email notification to acknowledge receipt of remittance statement (applicable to employers and self-employed persons)*
   Upon successful receipt of a remittance statement from an employer or a self-employed person, HSBC MPF will send an email notification to them as an acknowledgment.
   
2. Email notification to acknowledge processing of contributions (applicable to employees)
   HSBC MPF will send an email notification to employees as an acknowledgment after we have allocated units to their MPF contribution accounts, following a contribution and/or surcharge is paid by their employers.
   

These new electronic notification services will only be applicable to those customers who have a valid email address record in HSBC MPF. No matter you are an employer, a self-employed person or an employee, if you have not yet provided us or would like to update us your email address, please complete and submit the relevant form for us to update your records in order to enjoy the electronic services.

Should you have any enquiries, please contact: 

• Members and self-employed persons: HSBC MPF Member Hotline at (852) 3128 0128
• Employers: Call your account service manager or HSBC MPF Employer Hotline (852) 2583 8033

* If you are currently using the HSBC Business Internet Banking MPF Service ('BIB') to submit the remittance statement, you may continue to check the submission status through the BIB platform and you will not receive the email notification mentioned above.

Effective from July 2016, HSBC MPF members can simply log on to Personal Internet Banking* to register for the new electronic MPF member benefit statement service. Once the registration is successful, HSBC MPF members can view and download their MPF member benefit statement(s) online through Personal Internet Banking anytime, anywhere, with a notification email sent to them once the electronic MPF member benefit statement is ready at Personal Internet Banking.

How to register

Step 1: Log on to Personal Internet Banking

Step 2: Select the 'MPF/ORSO' section on the main navigation menu and then access 'MPF eStatement and eAdvice' on the left-hand menu. Press 'Register Now' to proceed

Step 3: Tick the box 'All active MPF account(s) under participating MPF scheme(s)' to subscribe for electronic MPF member benefit 
statement(s) and press 'Go' to proceed the registration

Step 4: Accept all terms and conditions

Step 5: Enter a valid email address** which you have previously provided and registered with HSBC MPF as the designated email address to receive email notification of the electronic MPF member benefit statement

Step 6: Verify the registration information and click 'Confirm' to complete the registration

For more information on the registration, please click here to view the registration demo.

Act now and build a greener future together!

* If you have not registered for Personal Internet Banking yet, please visit www.hsbc.com.hk, press 'Register' on the main navigation to set up your internet banking profile before you could register for electronic MPF member benefit statement.

** This new electronic service will be available to those customers who have provided a valid email address with HSBC MPF. If you did not provide an email address at your MPF records before, please kindly submit a completed Personal Details Change Form (IN91) to us for updating relevant record.

To facilitate the scheme merger exercise for HSBC MPF schemes, the following MPF services for HSBC Mandatory Provident Fund - SuperTrust (the 'SuperTrust') and HSBC Mandatory Provident Fund - SimpleChoice (the 'SimpleChoice') will be suspended after 4 pm (Hong Kong time) on 29 June 2016:

• change investment instruction and enquiry services via the 'MPF/ORSO' section on Personal Internet Banking (the 'PIB'), excluding enquiry of 'Projection on MPF Benefits'
  
• change investment instruction via interactive voice response system (the 'IVRS')

If you are a member of SuperTrust and/or SimpleChoice, the above services will resume under the HSBC Mandatory Provident Fund - SuperTrust Plus and ValueChoice respectively on PIB and IVRS after 11.59 pm (Hong Kong time) on 3 July 2016 onwards.

Except the services mentioned above, other MPF services of the PIB and IVRS will remain normal. For details of the scheme mergers, please refer to the scheme merger notices (SuperTrust and SimpleChoice), frequently asked questions (SuperTrust and SimpleChoice) and pamphlet. You may also contact HSBC MPF Member Hotline on 3128 0128 or approach a MPF specialist at any of the designated branches  for enquiry during operating hours from Monday to Friday.

Important notes

• The information contained in this website is for reference only and will be updated from time to time without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.
• Investments involve risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the relevant 'Principal Brochure'.