Managing my MPF

How do I manage my MPF?

With a wide range of information and services at your fingertips, MPF management has never been easier.

When your situation changes

If your income comes from the production or trade in goods or services, and you're not an employee, then you're most probably self-employed. In general, sole proprietors and partners in a business are regarded as self-employed.

Once you're self-employed, you'll have to enrol yourself in an MPF scheme and make mandatory contributions.
 

You must notify the administrator before 1 June each year of your relevant income for the next financial year of the scheme (ie 1 July to 30 June). We'll send you a letter together with a Self-employed Person Relevant Income Declaration Form in April each year requesting to be notified of your relevant income. If we don't hear from you, it'll be regarded as acknowledgement that your relevant income has not changed from the last scheme financial year.

With MPF, you need to assess a service provider's financial strength, commitment, experience, flexibility and customer service. Join HSBC MPF today for peace of mind.

When you reach retirement age or would like to withdraw your accrued benefits, visit the section on how you can withdraw accrued benefits.

Use our online banking platform to check your MPF account balances and other information instantly.

Personal Internet Banking allows you to check your MPF account balances and contribution history, and change your investment allocation.

If you're an existing online banking user, you can log on and access your MPF account.

 
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We provide comprehensive e-Services to help you to manage MPF account easily anytime, anywhere.

 
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Summary of how individual constituent fund in HSBC MPF scheme is performing.

 
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A report on the investment objectives, portfolio allocation and holdings, and market commentary for each constituent fund.

 
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A summary of account movements for the current financial year and since you joined the scheme.

HSBC MPF/ORSO hotlines

HSBC MPF member hotline: +852 3128 0128

HSBC MPF employer hotline: +852 2583 8033

HSBC ORSO services hotline: +852 2288 6655


Our member hotline is a 24-hour interactive voice response system allowing members to manage their MPF accounts.

MPF benefits projection calculator

Help you look ahead at your MPF benefits up to the time you turn age 65.

 

Benefits Projection Calculator for Self-Employed

Find the nearest branch offering an MPF drop-in box and services.

Monitor and manage your MPF

You can monitor and manage your MPF account at any time through:

  • Our MPF website
  • Online and mobile banking
  • Our MPF member hotline at +852 3128 0128
  • Our ATMs
  • Our branch network
  • Enrolment video
  • Quarterly Fund Fact Sheet
  • Monthly Fund Performance Summary

 

Managing your MPF account is easy through online banking. You can check your account balances and contribution history for the last 18 months, and change your investment allocation whenever you want.

If you're a registered oneline banking user, you can automatically access your MPF account information provided you use the same identification numbers, namely your HKID or passport number, for your accounts.

Instant access to the information you need regarding your MPF account:

Ways to check MPF account information
 

Online banking

(for personal customers)

MPF Member hotline

+852 3128 0128

HSBC and Hang Seng Bank ATMs
Consolidated bank statement1
Latest contribution
 
 
 
N/A
Total account balance
 
 
 
 
Account balance by employer or by fund
 
 
N/A

 

(by account)

Latest unit prices of funds
 
 
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N/A
Fund information
 
N/A N/A
N/A
Change of investment allocation
 
 
N/A
N/A
Changing online banking password or MPF phone PIN
Changing online password
Changing MPF phone PIN
N/A
N/A
Forms
Commonly used forms
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N/A
N/A
Ways to check MPF account information
  Latest contribution

Online banking

(for personal customers)

 

MPF Member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
 
Consolidated bank statement1
N/A
  Total account balance

Online banking

(for personal customers)

 

MPF Member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
 
Consolidated bank statement1
 
  Account balance by employer or by fund

Online banking

(for personal customers)

 

MPF Member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1

 

(by account)

  Latest unit prices of funds

Online banking

(for personal customers)

 

MPF Member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
  Fund information

Online banking

(for personal customers)

 

MPF Member hotline

+852 3128 0128

N/A
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
  Change of investment allocation

Online banking

(for personal customers)

 

MPF Member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
  Changing online banking password or MPF phone PIN

Online banking

(for personal customers)

Changing online password

MPF Member hotline

+852 3128 0128

Changing MPF phone PIN
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
  Forms

Online banking

(for personal customers)

Commonly used forms

MPF Member hotline

+852 3128 0128

N/A
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A

1 Applicable to HSBC Premier, HSBC Advance or Personal Integrated Account customers. Refer to the 'Mail statement' section in our Member Services Guide for details.

View a demonstration of online banking services.  

Additional information

Important notes

  • The information contained here is for reference only and will be updated without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.
  • Investments involve risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the 'Principal Brochure'.